Monthly Network Averages Target Values Observed Values March February January U.S. Network Averages Roundtrip Latency < 37 ms 28.8 28.7 28.7 Roundtrip Loss* < 0.05% 0.00% 0.00% 0.00% Network Reliability > 99.95% 99.9982% N/A% N/A% Network Jitter < 1 ms 0.54 0.55 0.57 *Loss% is (100 - Data Delivery%)