Monthly Network Averages Target Values Observed Values June May April U.S. Network Averages Roundtrip Latency < 37 ms 28.9 29.2 29.4 Roundtrip Loss* < 0.05% 0.00% 0.00% 0.01% Network Reliability > 99.95% 99.9982% N/A% N/A% Network Jitter < 1 ms 0.57 0.55 0.55 *Loss% is (100 - Data Delivery%)