Monthly Network Averages Target Values Observed Values October September August U.S. Network Averages Roundtrip Latency < 37 ms 28.8 28.8 28.8 Roundtrip Loss* < 0.05% 0.00% 0.00% 0.00% Network Reliability > 99.95% 100.0000% N/A% 99.9998 Network Jitter < 1 ms 0.61 0.59 0.59 *Loss% is (100 - Data Delivery%)